Sales & Shipping Info
Condizioni & info Spedizioni
Product Details
The glasses available at ratticollector.com are original from the past, new old stock and never worn, which are the result of research and selection at Optical Shops, professionals in the field and collectors.
As authentic products, vintage glasses can show signs of time such as flattening because of the storage, stiffening of hinges or opacity of the materials.
For this reason, the frames have been testing before their selling on ratticollector.com site and they are handled by experienced craftsmen to restore factory conditions: the glasses are washed, heated to give them shape and perfect fit and polished wheels, the lenses are checked and replaced, the hinges oiled.
Eyeglasses and sunglasses, sold on ratticollector.com, are all original from the '50s till the ‘90s, and therefore out of production, it is possible that accessories such as cases, cleaning cloths, demo lenses and certificates have been lost over time. The presence of these accessories will be displayed, if available, in the pictures posted on the site and in the descriptions of the product. If there isn’t any indication of the original case in the product description, the glasses or sunglasses will be delivered with a ratticollector logo case.
For technical specifications that do not comply with the CE marking rules (Council Decision 93/465/EEC of 23 July 1993), vintage glasses are considered collectibles: they are sold and purchased exclusively for their aesthetic and collectable properties and they will not, in any way, be considered as medical devices, therefore, the owner of the site ratticollector.com cannot be held liable for any non-compliance of the product compared to the current regulations.
Payment
Payment can be made:
• via PayPal, the fast solution to pay for your orders. With Paypal Express Checkout, payment is made in a secure way on our site.
• via Credit / Debit Card (processed via Paypal). In this case, personal data on the Credit / Debit Card are used by PayPal via an encrypted protocol, without third parties having any access. This type of payment requires processing time ranging from 3 to 5 days.
Shipping info
Free shipping for all orders of 70 euro or more.
For any orders less than 70 euro the shipping cost is 8 euro for any destinations.
The orders will be sent within 48 hours after the payment.
Shipments are insured and traceable: once your order has sent You will receive an email with all the shipping details and track code to check its status.
To check shipping status, you may also follow the link sent via e-mail.
Delivery UE: 5/6 days by Asendia;
Delivery for rest of world: 8/10 days by Asendia.
Import Costs
Items shipped outside the European Union may be subject to customs fees, duties and other local taxes. On these charges, ratticollector.com is unable to offer indications, because the amount is calculated by the customs of the country of destination; For more information, please contact the local customs office.
These charges, if they are applied, will be due by the buyer and they must be paid before delivery or at the delivery time.
Return conditions
Customer can return the product, in its original conditions, within 7 days by the delivey; items returned with visible defects will not be refunded.
Customers have to send an e-mail to: info@ratticollector.com before sending back the product, specifying what is the item you are going to return and the reason; after that will be sent an e-mail with the information for the return procedure.
Return cost will be paid by the customer and the shipping must be send as international registered mail; returns through couriers such as FedEx, TNT or UPS will not be accepted.
After made the return shipping, the customer must tell us the tracking via e-mail.
The customer is responsible for returning the product until delivery. In case of impeccable returns, ratticollector.com will refund the full purchase price (shipping costs of return are borne by the customer).